Privacy Policy

Privacy Policy

This Privacy Policy section is part of the Legal Notice and Cookie Policy sections governing our website

EMC E-MOBILITY INNOVATION LABS, S.L. owns the website and complies with the requirements derived from Law 34/2002, of July 11, 2022, on Information Society and E-Commerce Services, and with current regulations regarding the protection of personal data, in particular, the Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Organic Law 3/2018 of December 5, on the protection of personal data and guarantee of digital rights, and its implementing regulations.

EMC E-MOBILITY INNOVATION LABS, S.L. reserves the right to modify or amend this Privacy Policy at any time. Therefore, we recommend reviewing it each time you access the website. In the event the User is registered on the website, he/she will be informed upon access of any substantial changes in relation to the processing of his/her personal information.


The data that is collected or voluntarily provided to us via the website--either by browsing the website or by providing information to us in the contact forms-- via email or by phone, will be collected and processed by the File Manager, whose information is indicated below:











Xxxxx Xxxxx

If, for any reason, you want to contact us in regard to any matter related to the processing of your personal data or privacy (with our Data Protection Delegate), you can do so through any of the means indicated above.

When, why, who, how, for what purpose and for how long do we keep your data?

When and why?

You will be able to browse through most pages without providing any personal information, but in some cases this information is necessary to provide you with the electronic services requested from us.

If we need to collect personal data to provide a service, we will process such information according to the policy set forth in this document and under the specific conditions of the service in question, which will contain specific privacy statements on the use of data; and we will inform you of why, for what purpose, how, and for how long we are processing your personal data, and what security measures we have in place.

Who collects your data?

The collection and processing of personal data provided to us is carried out by our Company or, where appropriate, its data processors. In some cases, the data managers may be third parties, who are contractually required to comply with the applicable regulations and to implement the appropriate security measures in order to protect such data.

For what purpose?

The personal data requested by us, or provided to us through your browsing, will help us manage, provide and improve the services you requested.

For example, we will process your personal data in order to manage the queries you send to us, if applicable, or to send you electronic communications at your request, and/or to compile statistics.

As a rule, we will only collect personal data to the extent necessary to answer queries or to provide the specific service in question.

In any event, you can always manage the cancellation of the service whenever you wish, by communicating it through any of the means indicated above.

How do we use your data?

We will only collect personal information to the extent necessary to achieve a specific purpose. Your information will not be used for any purpose incompatible with the specified purposes.

We will only disclose your information to third parties if it is necessary for the fulfillment of the service and only to the people who need to know it. We will provide the service while processing your personal data with confidentiality and reserve, in accordance with current legislation.

In all cases, our Company will implement security measures in order to protect data against possible misuse or unauthorized access, alteration or loss.

How long do we keep your data?

We will keep data only for the time necessary to fulfill the purpose for which the data were collected or subsequently processed. The holding period for your data will depend on each specific service, and the timeframe to process your personal data will be indicated under each service.

A table with the specific holding periods is provided at the end of this document.

For what purposes are we using your personal data?

Web or email addresses:

We will use your personal data in order to (I) answer your queries and requests; (II) manage the requested service or process your order; (III) send you commercial information by electronic means that may be of interest to you, provided there is express authorization on your part; (IV) create a commercial profile based on the information you provide to us in order to offer products and services tailored to your interests. No automated decisions will be made based on such profile.

Users of the website:

While you browse our website, we will collect information about your browser, your device and data of the way you use our website, as well as any information you provide to us. In an anonymized or aggregated form, we will record your IP address (identification number of the device's Internet access, which allows devices, systems and servers to recognize and communicate with each other).

The purposes of such data processing are: (I) to obtain practical knowledge about the way in which Users use our website in order for us to improve it; (II) to perform statistical analysis to help us improve our business strategy; (III) to perform web performance analysis and (IV) to implement technical security measures and system diagnostics.

The data we obtain is not associated to any specific user and will be stored in our databases.

The aforementioned data, as well as the personal data you provide us with, will be stored through cookies that are collected in a pseudonymized format and are subject to objections to the processing of these personal data, as detailed in the Cookie Policy.

You can consult the Cookie Policy in the corresponding section.

Your browsing information can be stored through Google Analytics, so we will refer to Google's Privacy Policy, since it collects and processes such information:

In the same way, the utility of Google Maps can be provided from our web page, which could have access to your location, provided the permissions are granted, in order to provide you with greater specificity about distance from the User’s location and/or paths to our headquarters. In this regard, we will refer to the privacy policy used by Google Maps in order to know the use and processing of such data:

In order to offer information or services of interest based on the User's location, we may access geolocation data of the User's device in those cases where the User's configuration for this purpose allows it.

The Portal may offer functionalities to share content through third-party applications, such as Facebook or Twitter. These applications may collect and process information related to the User’s navigation on the different websites. Any personal information that is collected through these applications may be used by the corresponding third parties. Your interactions are subject to the Privacy policies of the applications’ providers.

The Portal may host blogs, forums, and other social network applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the User may be shared with other Users of those services, over whom we have no control.

What is the legal basis for the processing of your data?

Web or mail addresses:

The legal basis for the processing of your data is the consent of the interested party.

In those cases where it is necessary to make a request in order to fill out a form and click on the Send button, the completion of this process will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the corresponding form or your acceptance of the Privacy Policy.

All our forms have a checkbox that must be checked before accessing the services offered.

The purposes of your date processing will be as follows:

A) Managing queries or requests for information that you sent us through our Website, via email or by phone.

B) Sending communications, special promotions, news or actions that are of interest to you or at your request, including by electronic means. Since this is an accessory purpose to the main one, you must check the corresponding box enabled for such purpose.

The personal data that you provide us by such means will not be communicated to third parties, as EMC E-MOBILITY INNOVATION LABS, S.L will be directly responding to this type of query.

Social media networks:

The legal basis for the processing of your data is the acceptance of the contractual agreement with the provider of each specific social network, which is granted upon registering in its application and will be in accordance with its privacy policies, which are external to us.

Users of the website:

The legal basis for data processing is our (I) legitimate interest in knowing the browsing habits of our users, in order to adapt to their interests and improve our relationship with them; (II) your consent when browsing our website and accepting the terms of use for cookies.

To which recipients will your data be communicated?

Your data will not be transferred to third-parties external to the service we provide, unless legally required. Specifically, your data will be communicated to the State Tax Administration Agency and to banks and financial entities in order to report the service provided or product purchased, where appropriate.

Your data may also be communicated to our service providers when they are necessary to implement the contract. In these cases, the processor has contractually committed to use the data only for the purpose justifying data processing and to maintain appropriate security measures.

What type of measures do we apply?

You can rest assured, we have adopted appropriate technical and organizational measures to guarantee the confidentiality, integrity and availability in the processing of your personal data that we carry out, specifically those that prevent the loss, misuse, alteration, unauthorized access and theft of data. personal.

What are your rights when you provide us with your data??

You can exercise your rights of access, rectification, deletion, portability, limitation or objection to the processing of your data, including the right to withdraw your consent, as detailed below:

Right of access: You may ask us if we are processing your data and how.

Right of rectification: You may ask us to update your personal data if it is incorrect, and delete it if you wish.

Right of limited processing: In this case, your data will only be kept by us for the exercise or defense of potential claims.

Right of objection: Upon your request to object to your data processing, we will stop using the data in the way you indicate, unless for compelling legitimate reasons, or for the exercise or defense of potential claims, we need to keep processing it.

Right to data portability: In case you want your data to be processed by another company, we will facilitate the portability of your data to the new person in charge.

Right of deletion: You can request that we delete your data when they are no longer necessary for processing them, when you withdraw your consent, when such processing becomes illegal or when there is a legal obligation to do so. We will analyze the specifics of your case and will comply with the Law.

If you need more information about what rights are recognized under the Law and how to exercise them, we recommend you to contact the Spanish Data Protection Agency, Agencia Española de Protección de Datos (AEPD), which is the controlling authority in terms of data protection. You may always contact our Data Protection Delegate prior to submitting a claim to the AEPD against the data controller. In case we fail to assist you in the exercise of your rights, you can file a claim at the AEPD.

We have the appropriate forms for the exercise of your rights at your disposal, which can be requested via the email address stated above; You may also use the forms provided by the Spanish Data Protection Agency or by the corresponding third parties. These forms must be signed electronically or be accompanied by a photocopy of your ID. If you act through a representative for such purpose, the forms must also be accompanied by a copy of your ID or include an electronic signature.

Such forms must be submitted in person or sent by regular mail or by email to the addresses shown in the "Who is responsible for the Data Processor" section.

The maximum term to resolve such matters is one month from the receipt of your request.

How long will we keep your data?

Personal data will be kept as long as you maintain a relationship with us.

Upon finishing such relationship, your personal data processed for each of the specified purposes will be kept during the legally established periods. In case there is no such legal period, they will be kept until the interested party requests its deletion or revokes the consent granted, or during the period that a judge or court may require them in accordance with the appropriate statute of limitations for legal actions.